Privacy

PUBLIC PRIVACY POLICY

This Public Privacy Policy explains why and what kind of personal information IXO.games may ask Players to provide when using the IXO.games online casino Website and Services.

We process Personal Data when you, as a visitor or Player, register on the Website, use our Services, provide information to us, or otherwise interact with IXO.games. By registering an Account or using the Website and Services, you acknowledge and accept the terms of this Public Privacy Policy.

Applicable data protection and privacy laws apply to the processing of Personal Data through the Website and Services.

This Public Privacy Policy forms part of the agreement between you and IXO.games. We may amend this Policy from time to time and will publish the updated version on the Website. We recommend that you regularly review the current version of this Privacy Policy.

Please read this Privacy Policy carefully before you start using our Website or Services.

Data Collection

All information that we collect and retain which relates to an identified or identifiable person is referred to as "Personal Data".

The Personal Data we may collect includes, without limitation:

your full name and date of birth;
your age and gender;
your email address;
your telephone number;
your Account login information and password;
your IP address;
your device and browser information;
your country and other location-related information;
your transaction and payment history;
your deposits and withdrawals;
your gaming and betting activity;
information provided during identity and KYC verification;
identification documents and information contained therein;
information relating to source of funds or source of wealth where required;
the results of surveys and your feedback regarding our Services;
communications with our Customer Support;
information relating to fraud, risk and security checks;
cookies and other technical identifiers.

Certain Personal Data may be collected automatically when you access or use our Website and Services.

Data Usage

We may use the collected Personal Data for the following purposes:

for Account registration and management;
for deposit, withdrawal and transaction processing;
to provide and maintain our Services;
to comply with applicable legal and regulatory requirements;
to perform KYC, AML and other verification procedures;
to prevent and detect fraud, money laundering, payment fraud and other illegal or prohibited activities;
to protect Players' Accounts and the security of our Website and Services;
to investigate suspicious or unusual activity;
to identify Multiple Accounts and attempts to circumvent Account restrictions;
for Customer Support and communication with Players;
for analyzing Players' behavior and improving our Services;
for managing bonuses, promotions and loyalty programs;
for sending marketing and promotional information where permitted by applicable law;
for protecting our rights, property and legitimate business interests.

We do not intentionally collect Personal Data for purposes unrelated to the operation and provision of our Services.

Certain Personal Data may be collected automatically when you use our Website and Services, including IP address, device information, browser information, cookies and other technical data.

We may obtain certain Personal Data from legitimate third-party sources, including payment service providers, identity verification providers, fraud prevention providers, game providers, compliance providers and other service providers.

We may also engage third-party service providers to assist us with technical support, payment processing, identity verification, fraud prevention, security, customer support and other operational functions.

Where permitted by applicable law, we may receive information that you have provided to such third-party service providers or that is otherwise lawfully available to us.

We store and process such information in accordance with this Public Privacy Policy and applicable data protection requirements.

Data Transmission

We may transfer or disclose certain Personal Data to our business partners, service providers, payment providers, game providers, technical providers, compliance partners and other entities where such transfer is necessary for the provision, administration and protection of our Services.

We may also transfer Personal Data where necessary to:

process deposits, withdrawals and other transactions;
perform KYC and identity verification;
prevent fraud and other prohibited activities;
comply with AML and regulatory requirements;
provide technical and Customer Support;
protect the Website, Players and the Operator;
fulfill our contractual and legal obligations.

We may transfer your Personal Data from one country to another where necessary for the purposes described in this Privacy Policy and where such transfer is permitted by applicable law.

Your Personal Data may therefore be processed in countries other than the country in which you reside.

We take reasonable measures to protect Personal Data during its transmission and processing and require relevant service providers to apply appropriate security and confidentiality measures.

IXO.games does not transfer Personal Data to third parties for purposes unrelated to the operation of our Services unless such transfer is permitted or required by applicable law or otherwise authorized by you.

Competent authorities, regulators, law enforcement agencies, payment providers, compliance providers and authorized employees or service providers of IXO.games may have access to Personal Data where such access is necessary to perform their duties, provide Services, comply with legal obligations or protect the rights and security of IXO.games and its Players.

By accepting this Public Privacy Policy and using the Website and Services, you acknowledge that such processing and transmission of Personal Data may take place in accordance with this Policy and applicable law.

Sale and Disclosure of Personal Data

IXO.games does not sell Players' Personal Data to third parties.

We may disclose or transfer Personal Data where necessary for the operation of the Website and Services, including to payment providers, game providers, KYC and verification providers, fraud prevention providers, technical service providers, compliance partners and other authorized service providers.

We may also disclose Personal Data where required or permitted by applicable law, including in response to requests from regulators, law enforcement agencies, courts or other competent authorities.

We may disclose Personal Data where necessary to:

comply with our Terms and Conditions and other applicable policies;
investigate fraud, abuse or suspicious activity;
protect our rights, property and legal interests;
protect Players and other users;
enforce our agreements;
comply with legal, regulatory or AML requirements.

In the event of a merger, acquisition, restructuring, sale of assets or other corporate transaction involving IXO.games or its business, Personal Data may be transferred to the relevant successor, purchaser or acquiring entity where permitted by applicable law.

Where legally required, appropriate notice will be provided regarding material changes affecting the processing of Personal Data.

Data Storage and Security

IXO.games undertakes to take reasonable technical and organizational measures to securely store and process your Personal Data.

When collecting, storing and using Personal Data, we aim to comply with applicable data protection and privacy requirements.

Access to Personal Data is limited to employees, contractors and service providers who require such access for legitimate business, operational, technical, compliance or security purposes.

Despite the security measures we implement, no electronic storage or transmission system can be guaranteed to be completely secure.

You may request closure of your Account in accordance with the applicable Terms and Conditions.

Closing or deleting your Account does not necessarily result in the immediate deletion of all Personal Data.

We may continue to retain certain Personal Data after Account closure where required or permitted by law, including where such information is necessary for:

compliance with legal and regulatory obligations;
KYC and AML requirements;
verification of financial transactions;
fraud and money laundering prevention;
investigation of suspicious activity;
dispute resolution;
legal claims and proceedings;
enforcement of our agreements.

Such information will be retained only for as long as reasonably necessary or as required by applicable law.

Your Rights

Subject to applicable law, registered Users and Players of the IXO.games Website may have the following rights:

to request access to their Personal Data;
to request correction or updating of inaccurate Personal Data;
to request deletion of Personal Data where legally applicable;
to request information about how their Personal Data is collected and used;
to request information about the purposes of processing and the categories of third parties with whom Personal Data may be shared;
to object to or restrict certain processing activities where legally applicable;
to withdraw consent where processing is based on consent;
to object to the use of Personal Data for direct marketing purposes;
to stop using the IXO.games Services;
to contact our Customer Support regarding questions or requests concerning Personal Data.

Certain rights may be subject to legal or regulatory limitations, including requirements relating to KYC, AML, fraud prevention, financial records, regulatory compliance and legal proceedings.

If you have any questions regarding this Public Privacy Policy or the processing of your Personal Data, you may contact IXO.games through the Customer Support channels provided on the Website.

Last updated: 26 August 2026

back to homepage